Northumberland LSCB Logo

Top of page

Size: View this website with small text View this website with medium text View this website with large text View this website with high visibility

Quick Guide

July 2018

This is the latest operational version of the Northumberland Safeguarding Children Board Procedures Manual.

Before proceeding to the body of the manual, please read this 'Quick Guide'.


  1. Display and Browser Options
  2. About this Manual
  3. Amendments
  4. Timescales
  5. Keywords and Search
  6. Printing and Retaining Copies
  7. Copyright
  8. Register for Updates

1. Display and Browser Options

In order to make this manual as accessible as possible, you can change the size of the text/layout - please use these accessibility buttons.


which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.

If you have a colleague who may benefit from this facility, please bring it to their attention.

2. About this Manual

2.1 Status of the Manual

Northumberland Safeguarding Children Board (NSCB) and tri.x work together to produce this Procedures manual.

As you the reader and user of the manual become familiar with the way that it works, you might have comments that would improve the manual and make it more user friendly. Whatever it is that you have to say about the manual, your comments are valuable. Please bring them to our attention by emailing: or using the Contact Us button. Please note: If you are concerned about a child, please contact Children’s Social Care Services Initial Response Team directly.

2.2 What is Included

The manual is designed to contain all your policies, procedures and guidance.

  • Policies: Our intention is for this section to be a 'one stop shop' for all the Policies, Values and Principles. It is intended to summarise the key policies, values and principles for Northumberland Safeguarding Children Board. All procedures in this manual should be read in the context of this chapter;
  • Procedures and Guidance: In an attempt to keep procedures succinct, procedures and more detailed guidance are separated, with links provided as appropriate;
    • 'Procedures' summarise how managers and staff must act in given circumstances;
    • 'Guidance' provides direction or advice to assist with making a decision or taking a course of action.

Procedures and guidance are located in individual 'chapters' which are available from a 'traditional' Contents List - available on the menu bar on the left hand side of each screen.

2.3 Using the Contents List

Chapters are categorised or grouped together as follows:

  • Parts: The Manual contains procedures categorised under a number of areas, e.g. 'Children in Specific Circumstances';
  • Chapters: Under each Part, you will find individual Chapters/Procedures e.g. Children and Families who go Missing.

3. Amendments

This manual will be regularly updated (see Section 4, Timescales).

When updates are published, some sections or sub-sections may be new or may be amended significantly. If so, it will be indicated in the Contents List and at the top of the relevant section.

Click here to view details of updates made to this manual.

4. Timescales

Tri.x and NSCB will update this manual twice a year. The next update will be issued in February 2019. If you have any changes or additions which you wish to be included in the next update please send them by email to

5. Keywords and Search

5.1 Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

5.2 Search

We have provided a Search function, available from the relevant button on the left hand menu bar. This will enable you to search for information within Chapters. You may have to try different or alternative spellings/terms before you get the result you are looking for.

You may have to try different or alternative spellings/terms before you get the result you are looking for.

6. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, copies may be printed for reference only, they may not be retained for more than 3 working days or used for any other purpose (see Section 7, Copyright).

7. Copyright

The content of this manual can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Northumberland Safeguarding Children Board.

8. Register for Updates

You can register with us to receive automatic notifications about manual updates. You will also receive information about the briefing papers we regularly publish. To register please click on the 'Register for Updates' button on the left of the screen, and send us your details.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.